AI is no longer a large-enterprise-only play. A small team can implement useful automation in 2 to 4 weeks if it starts with one specific workflow.
Where to start
- Pick one process that consumes the most time every week.
- Define success in one sentence.
- Track one metric: hours saved, error rate, or response time.
Typical first workflows
- Lead qualification and CRM hygiene.
- Customer request routing.
- Document and data-entry automation.
How to measure ROI
You do not need to wait months. In the first month, compare:
- weekly hours saved by the team;
- speed of customer response;
- reduction in manual mistakes.
If there is no clear outcome, automation just scales chaos.
Next step
Run one diagnostic session and one pilot workflow. This gives you a controlled way to validate ROI before broader rollout.