"How do I reset my password?" For the twentieth time this week.
Your team answers. Again and again. Same questions. Same answers. And when a complex question comes - no time, because everyone is answering "how to reset password."
You serve customers. But half the time - you answer FAQ.
What customer service
"How do I reset my password?" "Where is my order?" "How do I cancel my subscription?"
80% of questions. Every day. The same ones. Your team writes the same answer. Again. And again.
20+ hours per week
Saturday, 10 PM. Customer writes. You'll respond Monday.
But the competitor responds now. And by Monday, the customer is already with them.
Lost customer satisfaction
"I already wrote last week!" "Hmm, I don't see it..."
The ticket existed. Somewhere. In email? Chat? Form? Nobody knows. The customer knows - they already wrote. And they're angry.
Unhappy customers
“"Customer service needs people, not robots."”
Absolutely right. Complex questions need people. But does "how to reset password" need a person? Let the robot answer FAQ. Free people for the complex stuff.
How we help
AI chatbot
Answers 70%+ of common questions automatically and instantly.
70% fewer routine questions
24/7 automated support
Customers get answers anytime without additional staff.
24/7 availability
Ticket management system
Automatic ticket routing, prioritization and tracking.
-50% response time
We integrate with your existing tools
Open-source customer engagement and live chat.
Help desk and ticketing for customer support teams.
Business messaging and customer communication.
Secure messaging with bot and channel support.
Advanced AI assistant for complex reasoning tasks.
GPT models for content generation and analysis.
Open-source workflow automation for connecting any app or API.
Open-source scheduling and calendar infrastructure.
Secure file sharing and cloud storage.
AI voice synthesis and text-to-speech platform.
How many times this week did someone ask "how to reset password"?
An AI chatbot can answer 24/7.
